I don't have a deep enough knowledge of QM to give a complete answer, but I have a pretty good idea of what is confusing you. It's that many physical phenomena can be explained or described at more than one level. What's confusing you is that you are mixing up ideas from different levels. (IMO, the presenter of the video is somewhat to blame because he exploits that confusion in order to make the topic seem more mysterious, and therefore, more entertaining.)
In the classical level of understanding, the picture looks like this (please excuse the crude artwork.)

If the light source is point-like, if the mirror is flat and continuous (e.g., not a diffraction grating as mentioned in some other answers), and if the target is your eye; then all you will see in the mirror is a single point of light.
This is an experiment that you can try at home.
Q: So why does my drawing look different from the one at the top of your question?
A: It's because the lines in my drawing represent the "light rays" of clasical optics. But the lines in the drawing from the video represent photons. Photons and light rays do not belong to the same "level" of explanation. Don't mix them up. Photons are not little bursts of light that travel along the classical "rays."
Light is energy. You can't "observe" it in flight. All you can really know is where it came from, and where it ends up. Both the classical explanation and the quantum explanation are models that predict where the light energy leaving any given point can end up.
The video, IMO, leaves a lot out. I'm going to leave out a lot too, but I want to go back to that drawing. It really should show photons "leaving" every point of the mirror in every direction. Something more like this (please excuse the even worse artwork*):

This is almost where I get off this train, but above I said, "photons are not little bursts of light that follow classical rays." Photons are described by wave equations, and the lines in my second drawing are a crude representation of the normals of the wave fronts of all of the possible waves leaving the light source and, all of the possible waves leaving the mirror.
It turns out (and just trust me as I wave my hands and back away) that if you compute the sum of all of those possible waves, you get a function that you can use to predict the probability that any particular packet of energy (photon) leaving the source will end up depositing that energy at any particular point in space.
And it turns out (backing out of the door and starting to close it), that if you compute those probabilities all the way through the lens of your eye and to the retina, you will find only one tiny spot on the retina where the probabilities add up to significantly more than zero. (i.e., QM predicts that the reflection of the point-like light source that you see in the mirror will look like a single bright point.)
(door closes, jumps off the train, runs.)
* rescued the paper on which I drew the original from the trash bin.