I have learned that charges inside a conductor align themselves in an external field such that the net electric field inside them is always zero. My teacher taught me that most concepts of gravitation and electrostatics are similar. For example, the expressions of force due to two charges or two masses, but I came across this question:
If a similar question was asked given a spherical shell and a charge $q$ in its proximity, the answer would be that the electric field is zero but not electric potential. But the answer to (the question i have attached) was option (D). Can someone give me an intuitive explanation of why here the two topics come out to be different?