I am having trouble with the first experiment proposed in this PBS SpaceTime video: Can We Break the Universe? (2021) (the description of the experiment starts at the moment I'm linking to).
A spaceship leaves Earth at close to speed of light $c$ towards the sun.
The video states
Special relativity tells us a clock on the spaceship will appear to tick more slowly than a clock on Earth from a point of view of an observer back on Earth.
Then it explains that from the point of view of the spaceship, it can be considered that Earth and the Sun are the ones moving at close to $c$, and thus "that means it sees clocks back on Earth ticking more slowly".
This is the aspect I'm having trouble with. How can both be true at the same time? How can a clock both appear to be ticking faster and slower than the other?
To be precise, say the spaceship left at $t=0$ s. When the spaceship reaches its destination, say its clock shows $t=t_{\text{ship}}$, and the Earth clock shows $t=t_{\text{Earth}}$.
$t_{\text{ship}}$ is either larger, equal or smaller than $t_{\text{Earth}}$. Depending on the answer, one has indeed been running faster or slower than the other, and I'm happy with that (other than I realize that would mean there is an absolute frame of reference, which of course would also be a problem), but I don't see how both can be true.